Buying Refurbished Medical Equipment: Ask the Right Questions, Don’t Make Assumptions

When purchasing refurbished medical equipment, it’s easy to assume that all units are alike—but that’s rarely the case. Differences in options, accessories, software levels, condition, and warranty coverage can vary widely from one vendor to another. Asking the right questions up front ensures you’re getting the right product for your facility’s needs and avoids costly surprises down the line.

Why Asking Questions Matters

Refurbished equipment can come from hospitals, rental companies, or OEM trade-ins—each with its own configurations and levels of wear. Two units may look identical, but their internal software, included accessories, or functional capabilities could be very different.

Before you buy, always confirm the complete configuration, included components, and warranty terms so you know exactly what you’re getting.

What to Ask Before Buying Refurbished Equipment

Here are a few essential questions to include in your purchasing checklist:

• What software version or firmware does the equipment use?
• Are all required accessories (e.g., cables, sensors, or modules) included?
• Has the unit been fully tested and patient-ready?
• What level of refurbishment was performed—cosmetic, functional, or both?
• What warranty or service coverage is provided?
• Are calibration or certification documents included?

Examples of How Equipment Can Vary

Infusion Pumps

Refurbished infusion pumps, such as Alaris Medley units, may have different software levels or drug libraries depending on where they originated. One may include the latest software and complete module compatibility, while another could be limited or missing key updates.

Ventilators

Models like the Dräger V500 or Hamilton G5 can vary in software version, available modes, and internal options such as neonatal or noninvasive ventilation (NIV) capability. Always verify these details—assuming two identical models perform the same way can lead to operational issues.

Patient Monitors

Refurbished monitors often differ in parameter modules (such as CO₂, SpO₂, or IBP), screen size, or networking capabilities. Make sure you know exactly which parameters are included and whether accessories like leads or sensors are part of the purchase.

Pulse Oximeters

Pulse oximeters may look the same externally but differ in sensor compatibility, response time, or accuracy specifications. Confirm if the unit includes a reusable sensor or if it’s sold separately.

BiPAPs and CPAPs

Refurbished BiPAP and CPAP devices can vary in pressure ranges, data tracking features, and humidifier integration. Check whether the unit has been reset, includes new filters and tubing, and comes with a valid patient-use warranty.

Defibrillators

Defibrillators like the Zoll R Series or Physio-Control LIFEPAK 20E may have different software versions, pacing options, or accessories (such as paddles, cables, or batteries). Ask if the unit includes a new battery, electrode pads, and whether it has passed a full functional test and charge/discharge verification.

The Bottom Line

Not all refurbished medical equipment is created equal. Always work with a trusted, transparent vendor who can provide documentation, detailed specifications, and technical support. By asking the right questions—and not assuming—you’ll ensure the equipment you purchase is safe, reliable, and ready for patient care.

At Outfront Medical, we pride ourselves on providing fully refurbished, tested, and patient-ready medical equipment with clear documentation and dedicated support. Our goal is to help you make confident, informed purchasing decisions that meet both your clinical and budgetary needs.

Outfront Medical, LLC
Your trusted source for refurbished medical equipment
www.outfrontmedical.com