Introducing the DAWN Update: What’s New in ResMed’s myAir for AirSense & AirCurve Users

At OutFront Medical, we’re always watching for what’s next in sleep therapy tech — updates that make CPAP/BiPAP easier to use, more adaptive, and more helpful. ResMed’s latest enhancement, known as the DAWN update, brings several new features and refinements to their myAir app and support platform, especially for AirSense and AirCurve device users. Here’s what you need to know.

What is the DAWN Update?

“DAWN” refers to ResMed’s newest package of improvements to the myAir ecosystem. While ResMed hasn’t branded “DAWN” in all their documentation (some of the features are rolling out gradually, some are specific to newer device models), this update includes:

• New remote control / comfort setting adjustments directly in the myAir app
• Enhanced onboarding/coaching features (voice-guided setup, “Test Drive”, etc.) for newer machines, especially the AirSense 11 / AirCurve 11 line
• “Care Check-In” features: proactive check-ins and tailored coaching based on your therapy progress, especially early on in your CPAP/BiPAP usage
• Over-the-air (OTA) software updates, ensuring that device firmware/software stays current without needing clinic visits

Which Devices & Users Get Which Features

The update is not entirely universal; availability depends on machine model and connectivity. Key points:

• Users with AirSense or AirCurve machines with wireless connectivity are eligible for many of the newer myAir features.
• AirSense 11 / AirCurve 11 machines get the most of the new features: voice-guided Personal Therapy Assistant, Test Drive tool, and Care Check-In.
• Some older lines (e.g., AirSense 10, AirCurve 10) may not support all new features; for example, the new comfort setting control (humidity, ramp, etc.) might not be available via myAir for those models.

What Users Can Now Do More Easily

With the DAWN update, here are some enhancements many users will appreciate:

1. Remote Comfort Adjustments
   No longer do you have to fumble with hardware menus to adjust comfort settings. From the app, you can tweak humidity, ramp time, pressure relief, and even tube temperature (if your device supports those) from your phone.
2. Better Start & Setup Support
   If you’re new to therapy, the update gives you guided set up: videos, voice instructions, mask-fit help, acclimation modes (like the Test Drive tool), etc. These make getting comfortable with therapy much easier.
3. Continuous & Proactive Coaching
   The app will check in with you, monitor your progress, and send support or reminders if things like mask seal, usage hours, or “events per hour” (apnea/hypopnea etc.) aren’t ideal. Encouragement where needed; celebration where deserved.
4. Automatic Updates & Improved Firmware Management
   Your device gets over-the-air updates, keeping the firmware/software current so you have access to latest features, bug fixes, and optimizations without needing to bring the machine in.

Why This Matters

For many, the difference between good CPAP/BiPAP therapy and great therapy comes down to comfort, consistency, and support. Here’s why these updates are meaningful:

• People who feel in control of their therapy (being able to tweak settings, get ongoing feedback, etc.) are more likely to stick with it.
• Early days in CPAP/BiPAP treatment are often the hardest — discomfort, mask leaks, pressure issues, etc. Improved setup and coaching can reduce frustration and abandonment.
• Firmware/software updates help ensure devices are secure, performing optimally, and incorporating improvements / fixes quickly.
• For clinical providers and durable medical equipment (DME) suppliers (like us), this reduces calls for support or in-person adjustments, improving efficiency and patient satisfaction.

What to Watch Out For / Tips for Maximizing the DAWN Features

• Check compatibility: Confirm your ResMed machine is compatible (e.g. AirSense/AirCurve with wireless/OTA support) and that your myAir app is up to date.
• Update firmware when prompted: Sometimes OTA updates let you schedule them (overnight usually works best).
• Enable proper connectivity: Wireless must be turned on, and stable internet access (WiFi or cellular) helps ensure your daily data syncs properly.
• Use the guided tools: If you’re just starting or struggling, tools like Test Drive or Personal Therapy Assistant are very helpful. Don’t skip them.
• Reach out if issues persist: Seal issues, discomfort, weird pressure sensations — these may be addressed via setting tweaks or mask changes. Use support materials, and contact your provider or us for help.

Conclusion

ResMed’s DAWN update to myAir is a strong step forward in empowering users of AirSense and AirCurve machines. By offering more remote control, better guided support, proactive coaching, and the ability to keep the devices updated easily, the update aims to smooth the path to better sleep apnea management. As a DME provider, OutFront Medical is excited because these tools not only make therapy easier for users, but also reduce the friction often associated with first getting started.

If you’re an existing user and want help leveraging these new features — or you’re considering a machine upgrade to one that supports full DAWN functionality — send us a message. We’d be happy to walk you through your options.

Sleep well!